Our Top 3 Tips for Replacing your SNOO's O-Rings

If you're here chances are your SNOO has either stopped rocking or has started to become jerky. 9/10 times it's simply the O-rings needing to be replaced. So don't panic, it's an easy fix and your baby will be back to sleeping peacefully in no time! (especially if you ordered our O-rings with Amazon Prime!).

We recommend following a video tutorial closely to ensure you don't miss any crucial steps during the replacement process. We've compiled below our top 3 tips to help the process go smoother- tips that you can't really get from most of the video tutorials out there! Hope it helps.

1. 🔧 You do not need any special tools.

   
   

   For unsnapping the clips- An old gift card or wedge tool.

   
   

   For removing the old O-rings- A hook tool or a pair of tweezers.

   
   

   For screwing and unscrewing- A hand-held or electric screwdriver.

   
   

   For separating the wiring- Pliers would be helpful but you may be able to just pull with your fingers.

   
   

   For cutting the zip-ties- a pair of scissors.

   
   

   For pushing the mesh back in- an old gift card.

   
   

2. 🧹 Clean the inside of your SNOO.

   This step is important because if you leave any debris from the old rings inside or around the motor, not only will your new rings wear out faster, but it could also immediately prevent your SNOO from rocking the way it should. A vacuum with max suction and a small space attachment should work for this.

   
   

   Most parents are also shocked to discover how much dust and spit-up has collected inside their SNOO. Set aside an extra 10 minutes to clean up the inside of your SNOO while you replace the O-rings because you won't be able to simply assemble everything together with a clear conscious after you've seen the grossness inside.

   
   

   

   This particular SNOO was 4 years old at the time and has been used for 2 babies.

3. 🛠️ Trouble-shooting your repair.

   Sometimes the O-rings will be replaced but unfortunately the issue will still persist. In cases like these, you'll know that it was not the O-rings that were causing the problem. Here are common SNOO issues that are not caused by damaged O-rings:

   
   

   The SNOO movement improved but is still a little jerky or clicks occasionally. Check to make sure that the O-rings are snug on the motor shaft and did not slip off the bearings. If they are fine, that means there is a problem with the motor or motor bearings and they most likely need to be replaced.

   
   

   The SNOO still makes squeaky / grinding noises. This means there is a problem with the motor bearings and they most likely need to be replaced.

   
   

   The SNOO won't move at all, makes pulsing noises, and won't connect to wifi. This means there is a problem with the motherboard and it will need to be replaced. This most likely happened because either the SNOO is old (over 7 years old) or some electric components were damaged from water.

   
   

   The SNOO is vibrating instead of rocking. This means the motor is seized up because part of a wire is exposed. All wires should be fully covered and sealed.

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Hope you found these tips helpful. Happy SNOO-ing!

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